Case Management & Care Coordination Services in New Brunswick & Mt. Holly NJ

We help with the “life stuff” that impacts your health.

At New Brunswick Counseling Center (NBCC) and Burlington Comprehensive Counseling (BCC), we know healing happens in real life—not just in session. Our Case Management & Care Coordination services support your goals by addressing the Social Determinants of Health (SDOH)—things like housing, food, transportation, work, education, technology access, and safety. When these needs are met, therapy is more effective and recovery is more sustainable.

Request an appointment to get started. 

A smiling person with curly hair and a brown shirt holds a tablet while standing in front of bookshelves filled with books in a library or study room.

What we do

  • Advocate & coordinate: We team up with community programs, medical providers, and agencies on your behalf.
  • Connect to resources: Benefits/insurance enrollment, housing and food supports, transportation, childcare, legal aid, employment/education, technology access, and more.
  • Reduce barriers to care: Help with paperwork, scheduling, reminders, warm hand-offs, and follow-ups.
  • Integrate with therapy: Your case management plan aligns with your treatment plan so your “life goals” and “therapy goals” move together.

Who it’s for
Active NBCC/BCC clients in any level of care (Mental Health, Substance Use, Intensive Outpatient Program, Opioid Treatment Program). Services are individualized, strengths-based, trauma-informed, and culturally responsive.

Why Social Determinants of Health Matter in Therapy.

  • Stability supports change: When basic needs are met, it’s easier to focus on coping skills, relapse prevention, and mental wellness.
  • Whole-person care: We look at health, environment, and daily routines together—not in isolation.
  • Client choice & voice: You set the priorities. We build on your strengths and respect your preferences, culture, and lived experience.

Counseling Approaches

Care/Case Manager

Primary point of contact; completes needs assessments; coordinates services and follow-ups.

Therapist/Counselor

Leads your treatment plan and integrates SDOH goals into therapy.

Peer Recovery Specialist (as available)

Offers lived-experience support, coaching, and linkage to recovery community.

Nursing & Prescribers

Coordinate medical and medication needs, including MOUD.

Care Coordinator/Front Desk

Scheduling, reminders, forms, and information routing.

Community Partners

Housing, benefits, legal, employment, education, and wellness resources.

How it works (for clients)

  • Request support: Ask your therapist or Request an Appointment and select “Case Management.”
  • Brief screening: We’ll ask about current priorities across SDOH areas (housing, food, income, transportation, safety, utilities, tech access, etc.).
  • Personalized plan: Together we set short-term goals (e.g., submit benefits application, secure transportation) and long-term steps (e.g., job training).
  • Resource navigation: We use the FindHelp portal and local partners to match services to your zip code and preferences, then make warm hand-offs when possible.
  • Follow-up & problem-solving: We check in, remove obstacles, and adjust the plan as your needs change.
  • Transition & closure: When goals are met, we provide a simple transition summary and contacts for ongoing community support.

Confidentiality & consent
 Your privacy is protected under HIPAA and, where applicable, 42 CFR Part 2. We’ll request your written consent (Release of Information) before speaking with outside agencies.

What we can help with (examples)

Housing & Utilities:

applications, waitlists, emergency assistance, tenant support

Food & Income:

SNAP/WIC referrals, food banks, budgeting supports

Healthcare & Insurance:

primary care, specialists, dental/vision, NJ FamilyCare/Medicaid/Medicare navigation

Employment & Education:

job training, GED/ESL, resume support, disability/accommodations navigation

Transportation & Technology:

public transit info, reduced-fare options, phone/internet access

Legal & Safety:

civil legal aid, domestic violence resources, victim services

Family & Childcare:

childcare referrals, school coordination, parenting supports

Recovery & Community:

peer groups, mutual aid, wellness classes

If you’re in immediate danger or a mental health crisis, call 988 or 911.

Ready to get started?

New clients: Request an Appointment with us today to get started!

Current clients: Ask your counselor to submit a care management referral.

Languages: Referral forms available in English and Spanish.

Accessibility: Telehealth and in-person options; interpreter services available by request.