Virtual Walk-In Telehealth Hub

A simple, secure way to check in online and connect with our team from your phone, tablet, or computer.

Virtual Walk-In Link*

*Think of this as our online front desk and virtual waiting room.

Our Virtual Walk-In Telehealth Hub works like an online front desk. You can enter your information, join the virtual waiting room, and be guided to the right next step for your care or appointment.

Learn More About Telehealth

What it is

  • A secure online check-in and waiting room for
    telehealth visits.
  • A convenient way to connect with our staff or provider without coming into the office.
  • A virtual front door where you can enter your information and wait to be admitted to your session.

Who can use it

  • New clients who want help getting started.
  • Current clients joining a scheduled telehealth
    appointment.
  • Clients who need to speak with a staff member and be guided to the right next step.
  • Anyone asked by our team to join through the virtual walk-in link.

How it works

1. Click the virtual walk-in link.

Open the Virtual Walk-In Telehealth Hub on your phone, tablet, or computer.

2. Enter your information.

Type in the requested details so our team can identify you and help route you correctly.

3. Allow camera and microphone access.

If your device asks for permission, select allow so you can be seen and heard.

4. Wait in the virtual lobby.

You will stay in the waiting room until a staff member or provider admits you.

5. Join your visit.

Once admitted, you will be connected with the appropriate member of our team.

Before you join

  • Choose a quiet, private space with a strong internet connection.
  • Use a device with a working camera, microphone, and speaker.
  • Keep your phone nearby in case our team needs to reach you.
  • Have any information you may need ready, such as your full name, date of birth, and insurance details if requested.
  • If you already have a scheduled appointment, try joining about 10 to 15 minutes early.

If you need help with technology

  • If your camera or microphone is not working, refresh the page and try again.
  • If you are using a phone or tablet, make sure your browser has permission to use the camera and microphone.
  • If the page does not load well, close other apps or browser tabs and reconnect.
  • If you get disconnected, return to the same link and re-enter the waiting room.
  • If you still need help, call our office for support.

Important safety note

The Virtual Walk-In Telehealth Hub is not for emergencies. If you are in immediate danger, thinking about harming yourself or someone else, or experiencing a medical emergency, call 911, call or text 988, or go to the nearest emergency room right away.

FAQs

Usually no. Most clients can join directly from a web browser using the link.

You can usually join from a smartphone, tablet, laptop, or desktop computer with internet access.

Wait times can vary based on volume, staffing, and whether you are joining for a scheduled visit or
a same-day request.

Use the same link to reconnect, and call our office if you need assistance.

Your visit takes place through a secure telehealth platform designed for care delivery.